Shipping Policy

At CigarThings.com, we understand the importance of timely and reliable shipping when it comes to delivering your favorite cigar accessories. Please take a moment to review our shipping policy to ensure a smooth and satisfactory shopping experience.

Shipping Destinations:

We currently ship to addresses within the United States. Unfortunately, we do not offer international shipping at this time.

Processing Time:

Orders are typically processed and shipped within 1-2 business days after payment verification. Please note that orders placed on weekends or holidays will be processed on the following business day.

Shipping Methods:

We offer standard shipping options for all orders, with estimated delivery times ranging from 3-7 business days. Expedited shipping options may be available for an additional fee, allowing for faster delivery times.

Refund Process:

Once we receive and inspect the returned item(s), we will process your refund within 5-7 business days. Refunds will be issued to the original form of payment used for the purchase. Please note that shipping fees (if applicable) are non-refundable.

Shipping Rates:

Ground Shipping

Free Shipping on orders of $75 or more, orders under $75 will have a flat fee of $10. Cigarthings.com Reserves the right to use the carrier of our choosing.

Expedited Shipping

This option is for the ocations the product is needed with urgency (2 days transit times). the price will be determine by the weights and dimensions of the products and will we display in the checkout page. Cigarthings.com reserves the right to use the carrier of our choosing.

Freight Service:

For orders with Furniture humidors Cigarthings.com offers Freight services. the price of the service will be determine by the shipping address and the dimensions of the order. The price and the transit times will be display on the checkout page.

Order Tracking:

Once your order has been shipped, you will receive a confirmation email containing tracking information. You can use this information to track the status and location of your package through the carrier's website.

Shipping Delays:

While we strive to deliver your order in a timely manner, please note that shipping delays may occur due to factors beyond our control, such as weather conditions, carrier delays, or unforeseen circumstances. We appreciate your patience and understanding in such situations.

Delivery Issues:

If you encounter any issues with the delivery of your order, such as lost or damaged packages, please contact our customer support team immediately. We will work with the carrier to resolve the issue and ensure that you receive your order as soon as possible.

Shipping Restrictions:

Certain products may be subject to shipping restrictions or regulations, particularly those containing hazardous materials or restricted substances. Please review product descriptions and any applicable shipping restrictions before placing your order.

Questions or Concerns:

If you have any questions or concerns regarding our shipping policy, please don't hesitate to contact our customer support team at info@cigarthings.com. We are here to assist you and ensure that your shopping experience at CigarThings.com is enjoyable and hassle-free.